Analyzing the cost and revenue structure for services offered to pilgrims coming from Arab countries, South and East Asia to ensure the best levels of service.
Design and implement a program to measure departmental performance levels within the Emirate and its regional offices. In addition, we conducted a basic work-load analysis across all departments to optimize staff utilization.
Reporting to the Minister, we designed and implemented an assessment and selection center to enable the Minister to make more informed decision about his team and their optimum utilization
Design a full range of HR processes including selection of highly qualified personnel as well as a performance management system.
Establish a change management office and design a pilot process for management and enable the ministry to deploy all processes and tools to enhance the effectiveness of their initiatives.
Identify, design and implement a large-scale training program across all international offices in preparation for the launch of a new efficiency model for the Group.
Over a three-month period, we designed, implemented, and managed a comprehensive recruitment process to recruit over 300 employees.
We were the lead consultant in designing, setting up and implementing the Office of Change Management. In the process, we enabled the client’s team to fully implement and modify the change management tools available to them.
Reporting to the Minister, we helped the ministry design and implement an executive leadership recruitment process.
Reporting to the Board of Directors, we assumed the role of Client Representative on behalf of Okaz to ensure the selected Strategic and Management Consultant met their needs and expectations.
We assumed both lead and support roles to enable the Ministry in the design, development, and implementation of several Vision 2030 and National Transformation Plan (NTP) initiatives.
Preparation of a strategic study and action plan for five years, including administrative, operational and financial aspects. Also, monitor the implementation of the strategic study deliverables and the development of the services
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